Mumbai, October 4, 2022:  YES BANK today announced that its Company Secretarial (CS) function is the exclusive function in the Indian private banking sector to be awarded with an international certification in ISO 9001:2015 by Bureau Veritas for its Quality Management System.

YES BANK’s Company Secretarial function is a prudently developed function that handles various compliances under the Companies Act, SEBI Regulations and Board related compliances under the regulations of the Reserve Bank of India (RBI). The CS function continues to ensure unrelenting regulatory compliances by deploying solutions to sustain continual improvement.

The CS function joins the other control and support functions within YES BANK such as Branch Banking Operations, Retail Asset Operations, Stressed Asset Management, Human Capital Management, Internal Audits, Fraud Containment Unit, Credit Risk Management and  Customer Service department, to be certified with an ISO 9001 Certification.

Commenting on the certification, Mr. Prashant Kumar, Managing Director & CEO, YES BANK said, “At YES BANK, we are committed towards establishing quality benchmarks in the industry at par with the global standards. The addition of the ISO 9001:2015 certification is a testament of YES BANK’s continuous endeavour towards building a robust and compliant organisation. We will continue to advocate and contribute our bit towards the smooth existence of an effective regulatory environment.”

In order to be ISO 9001:2015 certified, YES BANK conducted several comprehensive internal assessments and identified gaps to be addressed, followed by a robust process of reinforcements and implementations. The Bank’s CS function had to undergo a rigorous two stage evaluation of key parameters including risk framework, customer centricity, leadership focus and continual improvement of these processes, in accordance with the critical benchmarks set up by Bureau Veritas.

YES BANK constantly strives to match the global standards of good practice and integrates these best practices across the organisation. The Bank has also been certified with 27001 (Information Security Management System), 22301 (Business Continuity Management System), 14001 (Environment Management System) & ISO 9001 (Quality Management System), among others.

About ISO 9001:2015

ISO 9001:2015 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It specifies requirements for a quality management system when an organization:

  1. Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements,
  2. Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

About Bureau Veritas

A world leader in Testing, Inspection and ISO Certification helping clients assuring quality, reducing costs, increasing productivity and fostering a more responsible, sustainable culture.

BV are among the most respected and reputable management systems certification bodies in the world and are accredited by United Kingdome Accreditation Services (UKAS)

About YES BANK

YES BANK is a 'Full Service Commercial 'Bank' providing a complete range of products, services and technology driven digital offerings, catering to Retail, MSME as well as corporate clients. YES BANK operates its Investment banking, Merchant banking & Brokerage businesses through YES SECURITIES, a wholly owned subsidiary of the Bank. Headquartered in Mumbai, it has a pan-India presence including an IBU at GIFT City, and a Representative Office in Abu Dhabi.

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