The supply chain and logistics industry in India acts as the major economic booster for the country. It is an industry that is under constant transformation and changing preferences; right from service strategies to automation and tracking, the industry is undergoing unprecedented changes. Moreover, globalization has opened avenues to newer markets which is making businesses rethink and re-engineer their services and operations; owing to which the market in India is expected to grow at a CAGR of 10-12% and reach $380 billion value by 2025.
Given its importance, we have covered this segment extensively and featured some of the note-worthy brands that are offering tailor-made solutions with low turn-around time by leveraging technology. Gujarat-based Relay Express is a North Star among them. It is one of the leading and fast-growing brands in Warehousing, Distribution, Supply Chain Management, C&FA: Logistics and Project Deliveries.
The company provides a one-stop consolidated platform which helps in meeting the supply chain needs of its clients. It has a vast range of flexible and competitive services delivered by an expert team and through a reliable network built upon high levels of security and integrity; along with industry veterans in senior positions. The company’s core expertise is Timely Delivery & Provide Cost Effective Solutions.
Relay Express is a 10-year-old organization in the Indian logistics industry founded by Ashish Dwarkadas Thakkar with a group of efficient & dedicated team that understands the specific client requirements in the sector. Relay Express's foundation was laid with a vision to give employment opportunities to people struggling in their surroundings. He wanted to create job opportunities instead of looking for a job for himself. He started this company with very few people who are still aligned with him even after 10 years.
Specialized in logistics services and supply chain management, over the years, Relay Express has showcased unparallel reliability and satisfactory ratio while delivering the consignments, which has enabled the company to lay down one of the most extensive networks covering local and global locations. The company offers round-the-clock services with more than 47 warehouses and 4 offices in four location – Ahmedabad, Mumbai, Noida and Bangalore.
Today, Relay Express has emerged as one of the household names for corporate clients mainly because of its cost-effective services and a proven track record of fast delivery. Relay Group is also into manufacturing sawdust pellets (green energy) and Particle boards. “Everything we use on a daily basis needs to be shipped and delivered to multiple locations before being sold and used. Logistics is an industry which is a daily requirement both, locally and worldwide with a massive scope to grow. The logistics market is a place which fascinates me and I can utilize my potential and talent,” says Ashish Dwarkadas Thakkar, Founder.
The company’s vision is to become a solution provider across the Nation. In order to approach this goal, the company extends its guidance to every person who approaches them through calls, personal contact, and videos on various platforms like WhatsApp, Linked in and Instagram Google, YouTube.
The relay team is always ready to solve their problems and provide necessary solutions at a genuine cost. Moreover, the company is also continuously adding more service mediums to reach the maximum number of people to solve problems, thereby, achieving all of this within the time promised to the customers. “Our focus is to serve our nation and help it grow as we grow. We wish to employ those without jobs. Also, the company’s focus is on increasing market share and expanding globally,” he remarks.
Taking Challenges as Opportunities with Commitment & Technology
Relay Express grew during the pandemic while many logistics providers were not active. “We continued to grow even in the Covid period as we pay attention to customer’s requirements and take quick action which gives them the confidence to keep doing business with us. It was very crucial to take care of every employee’s health and execute the process while taking all the precautions and maintaining social distancing. During this time Relay was into Distribution of Corona Vaccines, ATM spare parts & IT hardware for Work from home people,” he shares.
The growth was possible because Relay is a system-oriented, and process-run company where all important and routine operations are documented. All Relay employees are well trained to execute their work and efficient to handle given responsibilities and commitments. “We continuously focus on upgrading ourselves with new technology. We have new vehicles equipped with new technology to make work easy. Also, Relay Express keeps all the warehouses updated with the latest amenities for security reasons and maintain all health parameters checked.