The term "automation" has always been associated with the IT department and manufacturing units, which necessitate complex coding skills and specific platforms to meet business requirements. However, the pandemic has caused a sudden shift in technology adoption, putting automation at the heart of every business process across multiple industries and verticals. With the rise of low-code platforms and RPA, there has been a paradigm shift in the use of automation in business processes.
Now, the world of automation is not only accessible to coders and skilled IT professionals; it is also accessible to citizen developers. The business world is experiencing operational efficiencies as a result of intelligent automation, with significant reductions in costs, inconsistencies, and delayed processes.
According to a survey, 66% of respondents have either fully automated, automated business processes in some functional areas, or run a pilot project.
Every organization must comprehend new trends in business process automation in order to prepare its infrastructure for its implementation.
Let’s take a look at the BPA trends for 2022
1. Low-code Platform:
Business process automation has taken the business world by storm with the introduction of a low-code platform even a non-developer can utilize to create enterprise-ready applications with a drag-and-drop modeler.
Low-code platform has the following features:
- Pre-built business process automation solutions with connectors help to integrate the automation platform with existing applications seamlessly.
- Task management, cognitive dashboards, and reporting aid in decision-making.
- Intelligent data capture with OCR from structured and unstructured data from handwritten text, QR codes, bar codes, and EDIs.
- Document Management System assists in document classification and processing with a powerful engine that provides a high-level overview of document automation with humans in the loop.
Therefore, in the coming years, businesses are going to invest in business process automation systems with low-code platform features.
2. RPA Integration with Business Process Automation:
Robotic process automation is getting traction after its extensive usage in the pandemic to support repetitive, redundant, and rule-based activities.
The integration of BPA and RPA allows operations to be streamlined to achieve accurate, error-free, and faster results while lowering operational costs and improving ROI.
Moving forward, businesses are anticipating the integration of RPA and BPA into their core business processes, and some of the market's leading players are already reaping the benefits of BPA and RPA integration.
3. BPA Solutions on Cloud:
The market is rapidly expanding as a result of technological adoption, and on-premise automation infrastructure can be extremely burdensome for businesses. As a result, businesses must scale their BPA efforts to the cloud in order to save on high operational and maintenance costs.
The entire infrastructure, implementation, and maintenance costs associated with BPA on the cloud are borne by the service providers, thus covering the resources required to train employees to use and maintain the cloud services and bear the workload associated with it. Businesses are rapidly transitioning to cloud-based BPA services.
4. ICR Capabilities:
Currently, all businesses face difficulties extracting data from unstructured documents such as handwritten invoices, bills, and images.
As a result, businesses require automated solutions that include Intelligent Content Recognition capabilities for extracting data from unstructured documents via AI, ML, and NLP.
This automation trend will continue to rise as extracting, managing, and storing data from unstructured sources becomes more difficult for all businesses.
A buzzword in the automation world is “Hyperautomation” which incorporates AI and machine learning capabilities. It empowers businesses to simplify processes by learning from the legacy data for making predictive analyses accurate. It enables organizations to act and respond faster to upcoming inconsistencies, and challenges.
Therefore, hyperautomation would bring the intelligent capabilities to automate more complex and advanced business challenges by going above and beyond rule-based and repetitive tasks and moving towards processes that require human insight with AI, ML, and NLP capabilities.
Technology is evolving every day in the automation world, and adopting these innovations and trends is a key to sustainability. Therefore, by following the above-mentioned BPA trends of 2022, businesses of all scales and sizes can not only adapt to the change but also maintain their turf strongly against their competitors. Intelligent Business Process Automation is critical for organizations, and the trends are going to be relevant for the future as well.